Systems

Ngobeni.Net can develop pragmatic Information and Communication Technology solutions that allow you to manage your organisation more effectively



ERP & CRM PDF Print E-mail
There are 2 main types of systems that any small or medium size organisation should consider implementing to gain more control over their business and improve their sales and customer relations - These are: -

ERP - Enterprise Resource Planning integates the basic data and processes of an organisation into a single system. This allows you to manage your finances, human resources, partners, procurement, stock, sales and projects extremely effectively.

CRM - Customer Relationship Management helps an organisation to manage its relationships with its customers in an organised way. Used effectively, CRM can improve customer satisfaction and increase sales. In addition, it can give your organisation many advantages over your competitors.

Ngobeni.Net implements ERP and CRM solutions using proven open source tools.  For ERP we have experience in implementing, customising and supporting OpenERP (formally called TinyERP). We consider OpenERP to be best open source business system for most organisations employing less than 1000 staff. Most organisations CRM requirements vary and we can help you either customise OpenERP for your needs or we help you to configure and implement SugarCRM or Vtiger.

For the Non Profit sector we recommend setting up CiviCRM which has been designed specifically to meet the needs of advocacy, non-profit and non-governmental groups.
 
Software as a solution to unique business problems PDF Print E-mail
Sometimes in business, a software application could give a significant business edge but it is not possible to get an application that exactly meets your requirements. Ngobeni.Net can help you to design and produce your organisations own quality software solution that will become your organisations intellectual property.

Although Ngobeni.Net can provide quality bespoke solutions, we do not believe in reinventing the wheel unless the wheel can be improved, therefore: -
  • > If there is solution already available that will meet your needs then Ngobeni.Net will advise you of it and help you to effectively implement it.
  • > If an open source solution is available then Ngobeni.Net can help you to implement and maintain it.
  • > If more than one commercial package is available then Ngobeni.Net help you to access which one to choose.